Thursday, 08 December 2011

Supermarket Confirms POS Tampering Leads to Account Compromise

Lucky Supermarkets confirmed on Monday that several employee bank accounts had been compromised due to the tampered credit/debit card readers in the self-checkout terminals. There have been approximately 80 employee and customer reports of either compromised account data or attempts to access account data, with the majority coming over this past weekend.

In a Consumer Advisory on 23rd November, 20 stores were originally communicated as having tampered card readers and consumer notices were posted. However, three additional stores had card readers replaced prior to November 23 but were missed on the original report sent to the company's Asset Protection team. The missed stores were Lucky- Sunnyvale, Lucky-Novato, and Lucky on 939 Lakeville Hwy. in Petaluma. Again, these were not newly tampered card readers but part of the original discovery.

The Supermarket is advising customers who used a self check-out lane in the affected stores contact their financial institution to close existing accounts and seek further advice. And are also working closely with local, state, and federal law enforcement to find those responsible.

Verizon isn't Blocking Google Wallet!

After recent reports that Verizon is blocking Google Wallet from the new Galaxy Nexus smartphone, Jeffrey Nelson a spokesperson from Verizon issued a statement denying the claim as "false" and stating that "Verizon does not block applications".

Nelson continued "Google Wallet is different from other widely-available m-commerce services. Google Wallet does not simply access the operating system and basic hardware of our phones like thousands of other applications. Instead, in order to work as architected by Google, Google Wallet needs to be integrated into a new, secure and proprietary hardware element in our phones".

"We are continuing our commercial discussions with Google on this issue".

Manufacturers Expand Information on Accessibility Features of Mobile Phones

To mark the International Day of Persons with Disabilities, mobile phone manufacturers have agreed to enhance their reporting of features on mobile phone models that can assist customers with special needs or disabilities.

Following a recent review with stakeholders around the world, manufacturers have agreed a number of changes to their voluntary reporting scheme and will add details of 15 more features that are becoming more prevalent on mobile phones and which can help make a difference to those with limited vision, hearing, dexterity or cognition.

These changes mean that manufacturers will now report on more than 110 mobile phone features as part of the Global Accessibility Reporting Initiative (GARI) Launched in 2009, GARI is administered by the Mobile Manufacturers Forum (MMF).

"These changes are a direct result of our discussions with users and groups around the world and will make it even easier for consumers to find a phone that will meet their individual needs," said Michael Milligan, Secretary General of the MMF.

"Of course these features can be of interest to all mobile phone users, but for those with a disability they can make a big difference in the way you can use your phone and to communicate with others - so their value is even higher," added Mr Milligan.

Consumer Bill Payment Habits Vary Month to Month

New research from Fiserv, Inc. has revealed significant short-term and long-term shifts in the way consumers pay their bills. The 2011 Billing Household Survey showed that consumers use multiple payment channels on an ongoing basis, with nearly one out of every five online consumer households changing the way they pay bills each month. Mobile bill payments are on the rise, with more than six million Americans using smartphones to pay their bills in the past year. Interest in electronic bills (e-bills) has also hit an all-time high.

In addition, the survey revealed that utilities, telecommunications providers, insurers and other billers are destination websites for billing and payment, particularly when it comes to last minute and one-time payments.

"This year's Billing Household survey demonstrates that consumers are looking to their banks and billers for multiple billing and payment options that are quick and easy, and can change to meet household needs and expectations," said Jardon Bouska, division president, Biller Solutions, Fiserv. "Billing and payment is not just about the transaction; it is a recurring strategic opportunity for companies to deepen customer relationships and reduce costs."

Additional findings can be downloaded at:

SPAR UK simplify PCI DSS Compliance with Point-to-point Encryption Payment Solution

Commidea, the UK's leading managed service payments provider and part of the Point group, has provided convenience store chain SPAR UK with Ocius Sentinel, a complete point-to-point encryption payment solution, to simplify its PCI DSS compliance requirements and safeguard its customer's card payment data.

As SPAR UK continues to grow, it will use Ocius Sentinel to tackle the dangers associated with the capture, transmission and storage of sensitive card data by removing the need to store the cards unique security information on its network.

Roll out of Ocius Sentinel has begun and it is expected that SPAR UK will be using in excess of 2,500 terminals by the end of 2011. In the future, SPAR UK will also be able to offer its customers extra benefits in the form of value added services, such as e-top up, mobile vouchers and contactless payment technology.

Ian Rutland, Managing Director of Commidea, said, "The SPAR project verifies that the industry recognises the security and compliance benefits that come with a PCI DSS compliant managed service payments provider. Commidea's award winning Ocius Sentinel solution continues to be an industry leading payment solution and is proven to simplify PCI DSS compliance for UK retailers".

Indosat to Support Operator Billing on BlackBerry App World

Research In Motion (RIM) and Indosat announce an operator billing option for Indosat's BlackBerry customers that purchase apps on BlackBerry App World.

Operator billing will allow Indosat's BlackBerry customers to conveniently and securely purchase apps from BlackBerry App World and charge the purchases directly to their Indosat bill. Customers will also be able to charge in-app purchases to their Indosat bill, which allows for the purchase of digital goods, such as additional content or more levels to a game, to be made without interrupting the application experience.

BlackBerry ID, which provides customers with a secure device-independent user identification (ID) for use with BlackBerry App World (and other BlackBerry services), enables this new payment option. BlackBerry ID requires the user to enter their password when making a purchase, providing an added layer of security that can help protect a user from unauthorised purchases in the event their smartphone is lost or stolen.

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