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Monday, 06 September 2004

Visa Europe Shortlisted for Customer Service Award

Visa has reached the finals of the National Customer Service Awards 2004. The company's European division, Visa Europe, has been short listed for the Customer Service Team of the Year International Award. Others short-listed in the category are American Express European Services, Convergys Customer Management Group UK and Kimberley Clarke European Services. The winner will be announced at the Awards ceremony on 21 September at The Grosvenor House Hotel, London.

Visa Europe's 41-strong Customer Support Team provides technical consultancy and training on the use of Visa systems and processes to its Member banks in the European region. The team focuses on empowering the firm's customers to use Visa products and services more efficiently. Working as a group, the emphasis is on frequent communications, such as flash meetings, twice-daily surgeries, shared case examples, and daily tips, so that all team members are fully briefed on the support provided and lessons learnt across the region.

Cryptomathic Awarded Visa Smart Star

Cryptomathic, a provider of e-security solutions has been awarded a Smart Star by Visa International for its innovation in developing standards-based solutions for personalization, its commitment to open smart card standards and their support for CPS (Card Personalization Specification).

Cryptomathic, a preferred technology provider to Visa, has been acknowledged for its contributions to card personalization with CardInk its EMV data preparation system and for its involvement in many other projects, which have resulted in further growth within the smart card industry. These projects include PKI as well as comprehensive key management systems for chip manufacturers, terminal vendors and payment scheme processors. Cryptomathic was the first company to offer CPS with CPS data preparation having been adopted by issuers such as Crédit Agricole and complete CPS solutions being offered jointly with Böwe-ORGA.

Smart Card for Your Car

The Delhi government had been planning to replace the old system of paper files for vehicle registration, with the much awaited Smart Cards it is now set to become a reality. The Union ministry of road transport and highways has finally handed over the technology (the exclusive key management system) to Delhi government. The government is getting technical help from National Informatics Centre (NIC). Talwar is hopeful that the state Transport department will be able to extend the facility of Smart Cards for registration of private vehicles by mid-September. The project is already three months behind schedule, as it was supposed to start from June 15. It has taken three years for the government to settle legal disputes regarding its implementation. Smart cards would condense the registration documents and other details about the vehicle in a pocket-size card. To begin with, the department will start issuing them on personal vehicles only, which will then be extended to other vehicles. The card will have all the relevant vehicle's information from the registration number, date, owners' name and address printed. Besides, the make, colour, fuel, body type, seating and standing capacity, manufacturing date, empty vehicle's weight, wheel base, number of cylinders, chassis and engine numbers will also be printed. The details of tax paid and registration validity will be specified, with their dates.

RFID Wireless Data in Healthcare

Research and Markets has announced the addition of Wireless Data in Healthcare. A study tracking the use of RFID, Wireless Sensor Solutions, and Telemetry by Medical Device Manufacturers, Systems Integrators, and Adopters to their offering. Wireless data technologies, including Wi-Fi, ZigBee, packet-based cellular radio, Bluetooth, ultra wideband, and RFID are changing healthcare. This most recent research was conducted to explore the adoption of wireless technologies and RFID in the healthcare arena and how vendors and service providers stand to profit from this trend. The overall U.S. wireless data networking and related servicing opportunity in the Healthcare sector will grow to over $7 billion by 2010, with the potential to be much higher given proper development. Samsung Produces World's Highest-capacity Smart Card IC

Samsung Electronics Co., Ltd., a leader in advanced semiconductor technology, completes a full line up of high performance, high-capacity smart card technology with the introduction of the world's first 256-kilobyte (KB) EEPROM (Electrically Erasable and Programmable ROM) embedded smart card. The new smart card IC has a broad range of applications that include the User Identity Module (UIM) and Universal Subscriber Identity Module (USIM) for GSM/GPRS and IMT 2000 handsets, Java cards, multimedia products, and electronic passports, demand for which has surged to ensure security measures in individual identification systems.

The IC features a 256KB EEPROM, 384KB ROM and 8KB static RAM to meet the specifications required by makers of high-performance smart cards and Subscriber Identity Module cards. The SIM cards need a high-capacity EEPROM to not only store individual subscriber data but also retain various data needed for a mobile phone to run games, access Internet services, provide a telephone directory and take advantage of text data services. On the hardware side, Samsung's IC Smart Card comes with a 16-bit CalmRISC CPU developed in-house and triple DES, the standard symmetrical key encryption. Attack prevention design technology has been applied to prevent hackers from accessing personal data.

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